The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy cover image

Managing Client Cancellations

The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy

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Having a Delicate Conversation With Your Clients

I've seen a lot in some of the facebook groups and in the different posts that people who have charged their client for a noto or a late cncel it cancel before they talk with them about it. Scheduling is a delicate issue. They may want to make their case why you shouldn't charge em, which is clinical material. I always wait, even for a longer standing clients, always wait for the next appointment. This is something that it's all built on, respect it is.

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