The Best Way to Make a Buyer Feel Understandable

The best way to make them feel understood is understanding them. If we learn, teach people how to connect with another, you know, simple things I talk about in the book. How to use a bit of small talk to bridge that gap and build a common ground. Those are human skills. And we just need to focus more on those rather than putting on the act or being sales is an act because again, it's learned to behave.

Transcript

Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!

Get the app