3min chapter

Personal Injury Mastermind  cover image

171. Chris Earley, Earley Law Group - Owing it: Take Back Your Time, Your Day, and Your Business

Personal Injury Mastermind

CHAPTER

How to Use a CRM to Improve Your Client Experience

CNN's John Sutter talks about how his agency uses CRM technology. He says it can be used in a number of ways, including to nurture clients and referrals. The company also has an attorney newsletter that he sends out once every week. "I'm just always thinking, how can I be different today? What are lawyers not doing?"

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