Bringing AI to the Onboarding Process - with Sarah Welch of Curinos
AI in Financial Services Podcast
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The Importance of Deepening Customer Relationships
There's huge opportunity. You describe trying to compensate for both richness and scale. What I would say has been missing across the board is how do you both kind of take in that digital exhaust that's coming from customers? That same principle can be applied at scale across your digital channels to enable you to learn a lot about micro segments. So the ability to do that stimulus response atscale across your customer base is really an area of opportunity across the board.
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