The core message of the book is to make sure your design serves all your users well. As designers, we've been taught when we designed for everyone, we designed for no one. We need to be trying harder to figure out how we can serve more people. But at the same time, every one of those interactions is literally individual. It's the better us - it's to that one person.
Design for Real Life is a profound and inspiring book. The more things become automated and robotic, the more evident the need to remain human becomes. This book compels us to strive to stay human especially in our approach to how we design for other humans. It deeply challenges the long-held status-quo of resistance to […]