Empathy as a Leadership Tool with Lisa Thomas
Negotiate Anything
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Embracing Authentic Empathy in Communication
This chapter explores the essence of genuine empathy in negotiation, highlighting the need for sincere empathy in fostering trust and building safe spaces. It delves into the distinction between cerebral empathy and heartfelt empathy, emphasizing the irreplaceable element of care in communication and the importance of validating perspectives without necessarily agreeing.
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