The Power of Chat in Conference Calls

The chat system allows for a group wide conversation, but also for personal chats. When rinuka chats back and forth, we find several clients participate. So at first they participate because she's asked the question, she cuts and pates the question, sends it to me. I answer the question. Sometimes i might not get the context of the question, and the might jump on video. Now look at that leap, from a feeling of, i'm not safem not feeling so sure about this question, to jumping on video and asking the question the next time we have a web in or what we find is a dramatic change.