This chapter emphasizes the importance of embracing discomfort and conflict to drive innovation and build relationships based on trust and healthy debate in organizations. It explores how prioritizing safety and comfort can hinder growth and innovation, pointing out that discomfort can lead to greater happiness in business and personal growth.
The concepts of trust and conflict in the workplace are still just as simple as they were two decades ago. This week, Pat and the team discuss their thoughts on 'psychological safety'.
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