How to Help Someone Who's Sad or Unhappy

Most of the time when someone is sad or unhappy, you're right. They don't necessarily want to feel better that they want to feel heard. I learned this, Sam, and it changed my life. When we're giving our ears instead of advice, when they almost say that guttural, yeah, that's when they feel heard. We think that giving advice is helping. Guess what? It shuts people down because they don't want advice. They want our ears, right? So here's an example. Andrew needed to get glasses. And so we come home and he says, all the kids at school are going to laugh at me. He said, I look like a