Automation Anywhere Presents: Debunking the Top Five Healthcare Automation Myths
HIMSSCast
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Automating Decision Making in Healthcare Contact Centers
Bots could replace decision making that doesn't require human judgment. For example, if a patient shows up in a clinic, the receptionists may ask whether they are a new patient or a returning patient. You can also design automations to catch exceptions, such as what to do if the patient is uinsured.
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