How Repo Agents De-Escalate Situations

The repossession business is booming. More Americans are falling behind on their car payments, a sign that lower-income consumers are struggling. WSJ’s Scott Calvert recently joined a night shift with two repo men and learned that despite a record number of cars now marked for repossession, finding them is easier said than done. Jessica Mendoza hosts.

Further Listening:

- For Millions of Student-Loan Borrowers It’s Time to Pay

- The 20,000 Steps to a Walmart Manager’s Six-Figure Salary

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