4min chapter

How I Built This with Guy Raz cover image

Twilio: Jeff Lawson

How I Built This with Guy Raz

CHAPTER

Uber's Loss of a Customer

Uber eventually became a significant, very significant. I think Uber and WhatsApp became two of the most significant drivers of revenue. But in some ways, like when a customer is growing so fast as Uber was during those days, you look at it and you're like, do I want my company to actually become just like the Uber story? Not really.

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