Ep. #59, Learning From Incidents with Laura Maguire of Jeli
O11ycast
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The Importance of Understanding Competing Priorities
I think that was one of the things that I took away from your talk as well. And for each incident, it's not just did we get it fixed. It's who do we become as a team? Mm-hmm. "It makes us more resilient than just simply following a script or following a playbook"
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