What you don’t see
Tech Life
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Behind the Screens: The Struggle of Content Moderators
This chapter explores the emotional and psychological challenges faced by content moderators in Accra, who grapple with mental health issues stemming from their work with distressing content. It discusses the adequacy of support provided by outsourcing companies, particularly focusing on a case study of a moderator named Solomon, and raises critical questions about labor practices in hazardous work environments. The chapter emphasizes the responsibilities of multinational corporations to ensure the welfare of their employees and adhere to local labor laws.
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