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The Role of Consistency in Meeting Customer Expectations, with Andrea Linehan, Global Chief Marketing Officer at Currency Fair

The Fintech Marketers and Leaders Podcast

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Importance of Consistency in Meeting Customer Expectations

The chapter highlights the significance of consistency in delivering products and services that meet customer expectations. It discusses the challenges faced by marketers in the fintech space who often focus on advanced technologies, while their target audience may not be aware of basic concepts. The chapter also emphasizes the evolving needs of customers and the importance of speed and consistency in delivering products and services.

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