
#018 Will Guidara
Mind Shift with Erwin & Aaron McManus
Improvisational Hospitality and Balancing Ambition
In this chapter, they discuss the process of creating a role that focuses on improvisational hospitality and the importance of balancing ambition and hospitality. They highlight the need for bespoke experiences, providing necessary resources, and empowering the entire team. The chapter concludes with a discussion about applying principles of unreasonable hospitality and future restaurant plans.
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