Mind Shift with Erwin & Aaron McManus cover image

#018 Will Guidara

Mind Shift with Erwin & Aaron McManus

CHAPTER

Improvisational Hospitality and Balancing Ambition

In this chapter, they discuss the process of creating a role that focuses on improvisational hospitality and the importance of balancing ambition and hospitality. They highlight the need for bespoke experiences, providing necessary resources, and empowering the entire team. The chapter concludes with a discussion about applying principles of unreasonable hospitality and future restaurant plans.

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