3min chapter

Design Better cover image

Sheena Iyengar: Decision making and innovation myths

Design Better

CHAPTER

The Synergy Between Design Thinking and Customer Insight

There may be more overlap than initially appears with design thinking. There's an interesting tension though between the idea of let's go to customers and understand their needs. You can innovate with that methodology starting out where you can come up with some new ideas. Let's say something is already working pretty well, but they didn't think about all the details of the problem.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode