The Pain of a Pivot

Uber sold off all the customers. We had 600-some customers that had revenue associated with it and all of that went to a buyer. That was incredibly painful. And then we really got back to basics, Adam, but we knew then with that type of severe pivot that we had to take care of the people first,. The second though, maybe to your question, was developer obsession. And that second virtue started as customer obsession.

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