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Clarify to Create Clarity
The eighth why is clarify, clarify to create clarity and make things crystal clear. So you can imagine this person sitting on a fence trying to figure out which way they're going to go,. But once they are, they're ready to go. The first thing that happens is they want to be clear on what was the question first. And then once they're clear on the question, then they want to being clear on the answer.