2min chapter

FT News Briefing cover image

Europe’s battery darling runs out of juice

FT News Briefing

CHAPTER

The Profitability Dilemma of Airline Loyalty Programs

This chapter analyzes the intricate workings of airline loyalty programs and their partnerships with credit card companies for monetizing points. It also addresses customer challenges in redeeming points in a post-COVID environment, raising concerns about the future viability of these programs amid growing consumer frustration.

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