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The Future of HR: Building Your Capabilities, Pt. 1 - Getting to Level 3

At Work with The Ready

CHAPTER

The Importance of User Experience in HR

User experience is how we understand value and the needs of a particular user. We like to see HR teams putting process design at the heart of their work especially as they get to level three and beyond. Meg: What does it look like for an HR team or function to start focusing on UX as something they're really going to take seriously? Rodney: Think about when you think about how do an HR actually learn to implement UX?

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