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E119: What Public SaaS Can Learn from Private Equity

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SaaS Metrics and Investment Strategies

This chapter explores personal experiences in New York City while transitioning to a deep analysis of public versus private equity-backed SaaS companies. The discussion focuses on performance metrics, R&D investment strategies, and misconceptions surrounding operational excellence and profitability. Additionally, it highlights the complexities of customer acquisition costs and the balance between growth and efficiency in a dynamic market.

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