3min chapter

The Business Edit: Declutter and Organize your Business cover image

How to Scale a Service-Based Business and Remove yourself as the Bottleneck

The Business Edit: Declutter and Organize your Business

CHAPTER

Exploring Customer Retention and Intentional Business Strategies

This chapter explores the critical role of customer retention and the potential for new opportunities beyond initial engagements. It underlines the importance of understanding customer lifetime value and encourages listeners to pursue further learning through resources like podcasts and masterclasses to refine their business strategies.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode