The Business Edit: Declutter and Organize your Business cover image

How to Scale a Service-Based Business and Remove yourself as the Bottleneck

The Business Edit: Declutter and Organize your Business

CHAPTER

Exploring Customer Retention and Intentional Business Strategies

This chapter explores the critical role of customer retention and the potential for new opportunities beyond initial engagements. It underlines the importance of understanding customer lifetime value and encourages listeners to pursue further learning through resources like podcasts and masterclasses to refine their business strategies.

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