2min chapter

After Hours cover image

Why Management Practice Matters

After Hours

CHAPTER

Are the Management Processes the Same?

There is a huge opportunity there. Lots of people, I'm not the only one saying it. There's lots of fabulous research that talks about these things. The returns obviously of getting management there right are huge. In some hospitals, I really think you have to, you know, pray God before you go. It's pretty bad. But in others, it's phenomenal. For example, it correlates with mortality rates from heart attacks. So I really think there is an opportunity. You know, imagine if this correlation is causal, which we still have to prove,. There is a strong opportunity there to really have an impact.

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