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Do Businesses Send More Support Requests or Less?
Lucian: I think changing the the way that we presented the product and changing the way it worked was a good way of going up market. Businesses tend to be more demanding and like want a little more direct support than home hobbyists do. Lucian: We've tried to make it more for the people that don't care about tinkering while still making it friendly to people that like want that extra powerYeah so you can also burden them a little bit with some tingling yeah but right now that it's getting more widely used they are more users he says.