Coffee & Compete cover image

#74 - Salesforce VP of Competitive Intelligence Dan Hamilton

Coffee & Compete

00:00

The Crucial Role of Customer Retention in Telecom

This chapter explores the vital role of customer retention in the telecom sector, stressing the impact of competitive intelligence on post-sale success. The discussion highlights strategies for ensuring clients effectively adopt services and the importance of preventing customer attrition to outpace competitors.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app