Navigating the New Normal: Work and Technology Post-Pandemic

This chapter delves into the rapid technological advancements spurred by the COVID-19 pandemic, particularly in sectors like restaurants and logistics. The speakers discuss changing dynamics in the workplace, focusing on remote work, the diminishing role of middle management, and employee empowerment in negotiating work conditions. They also reflect on the broader implications of vaccination mandates and shifting consumer behaviors as society adjusts to a transformed economic landscape.