Episode 189: 9/11 Part I - The Day
Last Podcast On The Left
00:00
The Role of Operators in PTSD
"You just sort of want to not tell them that they're about to die. No you have to be a voice of rationality," she says. "Their jobs are to be reasonable." The operators don't get enough credit for giving people comfort, he adds. 'I mean it's so traumatic. It's very traumatic'
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