17min chapter

Dental Digest Podcast with Dr. Melissa Seibert cover image

113. Dr. Neil Griseto - Should You Ever Tell Patients No?

Dental Digest Podcast with Dr. Melissa Seibert

CHAPTER

Building Rapport and Understanding Patient Personalities in Dentistry

This chapter discusses the significance of building rapport with patients in dentistry and understanding different personality types to ensure effective treatment. It emphasizes the importance of managing patient expectations, identifying potential challenges with various patient personalities, and refining communication skills to provide optimal care. The speaker reflects on their experiences as a specialist, navigating patient interactions, ethical sales techniques, and the challenges of delivering critiques in the dental profession.

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