i deeply believe that when you're intentional about crafting your customer journey, it makes them feel important and loved. When you nurture them along their way, they feel like you're present with them,. That they matter, and they aren't just another number or another person on your ema list. There are four phases we're going to talk about. And by the end of to day's episode, you'll be able to put together your very own pathway to keep your customers on track - if you don't already have one.

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