Investigation into Car Finance Misselling and Potential Redress for Consumers

The chapter delves into the Financial Conduct Authority's investigation into car finance misselling, particularly focusing on discretionary commission arrangements that allowed car dealers to increase interest rates without customer knowledge. It discusses the upcoming ruling on September 25th that could lead to significant payouts for affected individuals and provides guidance on how to file complaints and potentially reclaim excess interest paid. The chapter also touches on the importance of checking car finance agreement details, understanding the complaint process, and highlights the advice on water meter installation for financial benefits.