Explain It to Me cover image

Is inflation out of control?

Explain It to Me

00:00

How Much of a Problem With Customer Service Is It About the Price of Labor?

There are just so many examples of that. I mean, you know, can we say at the kind of degrading of service in restaurants and hotels, is about the price of labor? Or is it about the fact that there was this big health scare 18 months ago that a lot of businessis responded to with a lot of hygiene theatre?" "It's hard to get from that level, a very specific, event driven detail, to any huge story," he says.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app