
Is inflation out of control?
Explain It to Me
00:00
How Much of a Problem With Customer Service Is It About the Price of Labor?
There are just so many examples of that. I mean, you know, can we say at the kind of degrading of service in restaurants and hotels, is about the price of labor? Or is it about the fact that there was this big health scare 18 months ago that a lot of businessis responded to with a lot of hygiene theatre?" "It's hard to get from that level, a very specific, event driven detail, to any huge story," he says.
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