3min chapter

The CX Leader Podcast | A resource for customer experience leaders cover image

Take the Transaction Out Of the Interaction

The CX Leader Podcast | A resource for customer experience leaders

CHAPTER

Navigating the Transition from Brick-and-Mortar to E-Commerce

This chapter explores the challenges and strategies of merging e-commerce with brick-and-mortar operations. It emphasizes the necessity of gaining organizational support for digital growth and highlights successful regional expansion beyond Texas.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode