#CX 39: The Biggest Transformation In Prospecting In 30 Years w/ Dan Tyre
B2B Growth
00:00
We're Customers All the Time
In the age of product parity, rigt customer expernce is the only thing that influences the process. Customer experience is superinpoind the way i was thought to find customer experience,. It's the sum of every interaction a customer has with your visi. So it's both pree and post sale. A strategy is an actual plan to deliver a positive, positive, meaningfulpr across those interactions, which definitely doesn't happen.
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