Embracing Uncertainty and the Power of AI in Business

In his 2000 bestseller "The Tipping Point," Malcolm Gladwell told the story of why crime fell in New York City in the 1990s. Now, 25 years later, he's back with a confession and a mea culpa: "I was wrong," he says. He shares how his analysis contributed to the rise of the infamous "stop and frisk" policing policy in New York City — and shows why journalists should avoid the trap of imagining a story is ever really over. (Followed by a Q&A with TED's Monique Ruff-Bell)

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