The Importance of Community in Business Growth

This chapter delves into how community engagement enhances various facets of a business, including marketing and product development. It highlights the challenges of measuring community value and stresses the importance of ongoing investment in community to ensure sustainable growth and adaptability.

Transcript

chevron_right

Play full episode

chevron_right

Transcript

Episode notes

Grant Lee is the Co-founder & CEO of Gamma, building instant PowerPoints, presentations, and websites with AI.

As someone who’s made a lot of decks, its refreshing how Gamma thinks about slides starting with the words and narrative, using AI to build the design around the story.

Gamma has put up impressive metrics, growing from zero to $50 million in ARR and 50 million users with only 30 employees. They’ve also had zero employee attrition, and a negative lifetime burn rate, with more cash in the bank than they’ve raised.

We talk about building a horizontal product instead of for a specific vertical, why Grant likes hiring generalist’s, how a quarter of the team is designers, why they’ve never raised large funding rounds, and how they run the company with an efficient team while not subscribing to 996 working hours.

Grant also shares how Gamma rebuilt their entire product to be AI-native in the months after ChatGPT launched, and how every department at Gamma uses AI internally.

Thanks to Anamitra and Gaurav at Afore, Shiyan @ Hustle Fund, Evan @ South Park Commons, and Vas @ Accel for helping brainstorm topics for Grant.

Special thanks to presenting sponsor of The Peel, Ramp.

Ramp: Time is money. Save both with Ramp. Join 40,000+ companies, go to https://ramp.com/ThePeel

Numeral: The end-to-end platform for sales tax and compliance. Try it here: https://bit.ly/NumeralThePeel

Timestamps:

(3:46) Gamma: The anti-Powerpoint

(5:56) How to be efficient with a small team

(7:58) Importance of full-stack generalists

(12:15) How to hire problem solvers

(15:57) Changing slides from designs to narratives

(20:13) Gamma’s freemium AI business model

(22:36) Ignoring conventional wisdom with a horizontal product