406: Five Ways to Immediately Improve Your Coffee Quality
Keys To The Shop : Equipping Coffee Shop Leaders
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How to Improve Your Coffee Quality Right Away
We don't see the tracking of the performance of coffee, both in how customers are responding to it and how we're actually preparing it says a lot. Part of this is consistency. If I bring back friends to your coffee bar and that cappuccino was a fluke, either you have one good barista on staff who can't work all day every day or you've made them look like a fool because they were advocating for you.
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