3min chapter

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Ten Tips for Building a Scalable and Sustainable Law Practice

Litigation Radio

CHAPTER

Do You Really Use Chatbots?

David: Do people actually use chatbots? I always wonder, because I go to websites and I see a question pop up and I know it's a bot and I'm always hesitant to use it. So do clients or potential clients actually use these things? One of the things we're finding is that consumers are looking for the most frictionless experience possible. David: There are a bunch of tools out there that can really help you break down your email workflows.

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