Managing Up cover image

Moving Past "Hero Culture"

Managing Up

CHAPTER

You're Not Going to Get the Dopamine Hit Every Time

Travis: We wouldn't thrive if it was humans are seasonal creatures. If there's not sort of that variability to work with them's periods of higher and lower intensity, that's really boring for us. But when those intense periods come and people stretch themselves a little bit beyond what they knew they were capable of, that's how you grow kind of stretching into that proximal zone of development. Travis: It can look suspiciously like heroic behavior. The difference is that it's seasonal. It happens occasionally, not something that somebody's doing on an ongoing basis and not something they're doing to cover up organizational pain necessarily. That same behavior can cause the company to not understand there's a

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