3min chapter

The Innovation Show cover image

Charles Conn - The Imperfectionists

The Innovation Show

CHAPTER

The Imperfectionist Mindset

Sven Smith: Strategy is just dynamic or fluid problem solving. Your best problem solvers are the people closest to your customers, he says. Don't punish people who make a good probability bet and it doesn't work out for probabilistic or stochastic reasons; you don't punish those people. Allocating part of our R&D budget to that collective intelligence and crowdsourcing so that you can sort of overcome hubris That says all good ideas come from inside your organization.

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