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129. How the Future Works with Slack’s Brian Elliott and Sheela Subramanian

At Work with The Ready

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The Boom Loop

Good Heart's Law: Any measure that becomes a target ceases to become a good measure. What we propose instead is something called the boom loop. It shows a new way of working that focuses on outcomes rather than measuring activity. And what we've seen from our research is that middle managers are struggling across all elements of the experience.

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