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Proving the Business Value of Community with Erica Kuhl

Masters of Community with David Spinks

CHAPTER

The Data Was What Growed My Team

I didn't know how to do that. It was hard, and it's not in my wheelhouse now it is. And i would say, between those three, would say really the data was what grew my team. This isn't just like chi chat and, you know, shares some fun thoughts. Is like, real deal impact. What was that data? So the the three that i started out with was revenue im impact. I guess we could just call it product adoption, so how they were adopting the product. And then the last one was about attrition, so the impact that it was having on them staying longer with us as a customer.

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