Why leaders become infuriating

When your boss sends a text complimenting your work, it feels amazing! But if they point out a mistake in front of your peers, you may feel shattered. 

What does it take to be an inspiring leader, and how can you avoid being an infuriating one? 

Guest:

Adam Galinsky, Paul Calello Professor of Leadership and Ethics at the Columbia Business School 

This interview was recorded at the Power, Status and Influence Research Conference, for the Melbourne Business School.