18min chapter

Engineering Culture by InfoQ cover image

Mastering Observability: Unlocking Customer Insights with Gojko Adzic

Engineering Culture by InfoQ

CHAPTER

Understanding User Behavior for Product Growth

This chapter delves into the idea of 'lizard optimization' and the irrational behaviors of users interacting with products unexpectedly. It emphasizes the necessity of tracking user actions beyond standard metrics to uncover insights that enhance product functionality. Additionally, the discussion outlines the five stages of product growth and the importance of aligning development strategies with genuine user needs and engagement.

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