How Zendesk engineers manage customer-facing data applications
The Data Engineering Show
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From Engineering to Data: A Career Evolution
This chapter explores a professional's journey from backend engineering to a focus on data analytics, emphasizing the importance of data warehouse systems. It covers the evolution of Zendesk's analytics infrastructure, the integration of various technologies, and the management of customer-facing data applications. Key topics include data lineage, the role of data teams, and the complexities of handling large data volumes for improved user insights.
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