How To Unlock the Hidden Potential in Any Conversation with Julian Treasure
The Science of Success
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Is Everyone Listening the Same Way?
I really love the idea that it's a grave and common mistake to think that everyone listens the same way that you do. Once you start asking yourself that question, what the listening i'm speaking into? That is such a great habit to be in. Just asking yourself thatquestion all the time, then you become immediately attuned to it, and you're able to speak in a more appropriate way. Such an important point. I see that so frequently, and it's really, as you said, at the heart of so many communication problems. Definitely, definitely.
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