LLMs in conversational AI platforms with Kore.ai
VUX World
Enterprise Conversation AI LLM Platform
We are actually releasing or yeah working on a version for each of our solutions using LLM's so there are multiple ways we are leveraging LLM's one obviously is the whole intent understanding after domain. The second element is the entity extraction itself in terms of for each of these domain solutions and also ability to understand the domain ontology. So what will happen is now with no additional training you actually get pre-trained LLM for the domain for both intent recognition and entity extraction but then when we get the query done thatontology is used to find the right answers from the documents.
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