The Handbook: The Operations Podcast cover image

Trenton Moss: 3 high-impact strategies that redefined my agency

The Handbook: The Operations Podcast

00:00

Navigating Agency Growth and Transformation

This chapter chronicles the speaker's two-decade journey in the agency industry, focusing on their experiences with running an agency, being acquired, and launching expansions. It highlights the challenges of balancing responsibilities, the significance of long-term client relationships, and the introduction of innovative team structures and training programs to enhance both employee satisfaction and client engagement. Ultimately, the chapter advocates for embracing failures as valuable learning opportunities and emphasizes the importance of continuous evolution within the agency landscape.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app