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What to do when you're in a class action

Planet Money

CHAPTER

Navigating Class Action Settlements

This chapter explores how to verify the legitimacy of class action settlement notices, emphasizing practical steps such as confirming the claims administrator's identity and checking news coverage. It highlights the complexities of claiming settlement money, using a Shutterfly case as a focal point to discuss deceptive pricing practices and consumer protection. Additionally, the speakers debate the value of class action claims and the effectiveness of both individual lawsuits and government enforcement in holding companies accountable.

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