10min chapter

Dealcraft: Insights from Great Negotiators cover image

Steve Schwarzman I: “Become a Friend of the Situation”

Dealcraft: Insights from Great Negotiators

CHAPTER

The Art of Empathetic Negotiation

This chapter explores the complexities of negotiation, focusing on the critical impact of power dynamics and personal relationships on decision-making. Through personal anecdotes and insights from experienced negotiators, the speaker emphasizes the importance of understanding the motivations and interests of all parties involved. The discussion advocates for sincere engagement and empathetic listening as essential practices for achieving successful negotiation outcomes.

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